Contact us
Questions about an order, a return, a refund or your data — or a complaint — all start here. Every message gets a ticket number by email straight away, and we reply within one business day.
Send us a message
Who we are
- Seller
- Bellion (Karmanyu Mehta, proprietor)trading as Baaki.store · Sole proprietorship
- Registered address
- 2137, Jawahar ColonyFaridabad, Haryana 121001
- GSTIN
- 06HEHPM0508F1ZQ
- Customer care
- bellion.vk@gmail.com+91 92177 66696Monday to Saturday, 10 AM to 6 PM IST (closed on public holidays)
- Grievance officer
- Karmanyu Mehta, Grievance Officerbellion.vk@gmail.com+91 92177 66696Acknowledged within 48 hours, resolved within 30 days.
Complaints and grievances
- Send a message with the topic “A complaint”, or email our Grievance Officer at bellion.vk@gmail.com.
- You get a ticket number within 48 hours (by email, usually instantly).
- We resolve it within 30 days and tell you what we did.
- Still not satisfied? Contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in, or file with a consumer commission via e-Daakhil. For personal-data complaints, you may approach the Data Protection Board of India.
Quick answers
- Shipping policy — costs, dispatch times and tracking.
- Returns, refunds & cancellation — how to cancel or send something back.
- Your orders — status and tracking links.
- Privacy & data — download or delete your data.